Most packages will arrive within 3-5 days of being shipped - some delays during busy seasons (such as the holiday season) may occur. Shipping notifications and a tracking number are sent immediately after your package has shipped. If for some reason your package has not arrived after 2 weeks, please contact us at Support@GoGreenTheory.com
We offer free shipping on all order over $20 to anywhere in the US and US territories. International and orders less than $20 will be calculated at checkout.
90% of our orders ship within 24 hours from the time the order is received. Often, orders placed before 3pm PT will go out the same day. Our policy is the all orders will absolutely be shipped within two business days of being placed unless noted in the announcements slider at the top of page.
We are sorry that this happened, and we have definitely been there. We understand that mistakes happen, and we want to do whatever we can to get your order to you ASAP!
However, we are asking you, the customer, to understand that we are a small business and every time we have to re-ship or and re-fill an order we end up losing money on the sale. Not just losing profit, but losing money. We would like our customers to review and please be understanding of the following policy:
If you have made an error in entering your address, we will need to send you an invoice to cover the complete cost of re-shipping your order once it has been returned-to-sender. If the order is not returned to sender and you would like to re-order, we reserve the right to charge full payment for the re-order minus any discounts used on the original order. If this is not your preference, the other option would be to refund your order, less our cost of shipping and a 50% penalty, because we cannot restock it.
This policy is not our preference, nor is it our first choice. However, the simplest solution to this problem is to carefully enter and review your address as you are placing your order. If you realize there is a problem with your address, please contact us as soon as possible, and we would be happy to fix it! Thank you again for your business, we are thrilled to work together with our customers to get them their products as quickly and efficiently as possible!
Your experience with us matters more than anything. If for any reason, you are not satisfied with any Green Theory product you have purchased, please contact us at Support@GoGreenTheory.com and we will do what we can to leave you 100% satisfied.
We have an100% satisfaction guarentee. If you've purchased any product within 30 days on our website and have an issue, we will gladly work with you to leave you satisfied. We cannot accept returns for any used products however we can work with you to resolve the issues - be it a replacement product, an alternative product or a full refund. If for ANY reason you have questions, concerns or issues with any of our products, please do not hesitate to contact us at Support@GoGreenTheory.com
I wouldn't have started this business if it didn't work and I didn't believe in it. When we think of natural products, especially deodorant, it often gets associated with inferior, hippie-type stuff that kinda-sorta works but for the normal, commercial deodorant user, it sucks. I set out to simply make deodorants that I have confidence in and feel good about wearing - they're for everyone! I've tried to create scents that have a much broader appeal than the other natural deodorants on the market - especially for men. I've worked at consistently improving the product and have gotten as many people to test it out and give valuable feedback before launching.
The only difference in using Green Theory deodorants is that initially you should hold the deodorant to the skin for a few seconds to warm up the natural ingredients. As normal, make a few swipes and carry on with your day.
If used daily (recommended), one container should last 2-3 months.
Quite simply, no. I created Green Theory deodorants as a solution to my problems and getting away from harmful chemicals on my body. For a list of ingredients and their benefits, see the ingredients on each product page.
Technically, since we don't use aluminum in the deodorant, no. Aluminum blocks the sweat glands from doing their natural process of, well...sweating. We do use ingredients that absorb moisture and are known to fight odor, however. You may feel yourself sweat a little more at first but, absent of the smell.
Our Daily Wear and Tree collections are scented with 100% pure essential oils only. Our After Dark and Evening Wear scents are scented with fragrance oils that are matched to common colognes and perfumes.
First of all, congratulations for taking a small but important step in taking care of your body (nobody likes cancer)!An underarm detox can be an experience some people experience, particularly if you're switching from an antiperspirant deodorant to a natural one that doesn't include aluminum. In such cases, the body purges itself of the accumulated aluminum molecules which results in more sweating for a period of a few day to a week. Its a normal process. Many others don't experience any change at all.
We have formulated it to not. Those pit stains you find on white clothing come from the aluminum used in antiperspirants and the urea that's produced in sweat. We don't use aluminum in our deodorant so, good there. Some other precautions you can take to prevent any staining are not over applying and not applying deodorant to moist or wet underarms. Oil and water do not mix. Our deodorants are made with oils so, when you put it on over water, it bonds less to the skin and can end up on your clothes which will ultimately wash out.
Like our deodorant, Vulcan hair styling clay is also made with only naturals oils. Temperature extremes can impact the consistency of Vulcan. It is recommended that the jar be stored in temperatures above 63 degrees and below 85 degrees and out of the sun. If Vulcan gets too cold it can become very hard - it will still work but you will likely need some sort of utensil (like a butter knife or spoon) to get it out. Work the amount in your hands and it will warm up and melt for normal application.
If you find that your hair clay melted in extreme heat, stir the clay up and place it in the refridgerator or a cool place to to get back to a solid state. If you have any questions, please contact us!
Due to the fact that we only use natural oils, butters and waxes, there may be slight variations in look compared to your previous order. These changes can be influenced by any numbers of variables throught the manufacturing, storage or shipping processes of both the ingredients and the finished products but will not impact the performance of said products.
It can. We recommend that you store your deodorant in a cool location, especially in the summer months. We formulated the ingredients to resist melting in hot temperatures but, its made with natural oils and will soften in really hot summer days (like, over 95 degrees). This can be avoided by storing your deodorant in a cool location, out of the sunlight.
Absolutely not. We test all our products on willing human beings (our friends and family). We don't believe in testing products on animals nor will we ever. We're 100% cruelty free.